Erica, an A.I. virtual assistant

Erica is the most advanced and most widely used A.I.-powered virtual financial assistant

Erica helps you stay on top of your finances 24/7 with proactive insights and guidance that help you stay on track and avoid surprises.

Problem Solved: Giving users an easy, smart, and proactive way to stay on top of their financial life in less time and without having to think about it

Company x Product Brand tie-in: Gives users the power to_ stay on top of their money • (Company Brand Positioning: What would you like the power to do?)

RESULTS

  • 0 to 33 Million users

  • 0 to 1 Billion requests

  • Interactions up almost 100% year over year

  • 98% of users able to find information needed without a call

  • 90% of users saving time and money

  • $175M in efficiency and cost savings

  • Awards: Outstanding Customer Satisfaction for Financial Health Support (J.D. Power)

  • Awards: Model Award for Customer Engagement (Celent)

• Commercials •

Just Talk, Text ,or Tap: Campaign series

 

• Positioning • Taglines • Social Media • Content •

Erica has your back 24/7 • Erica makes it easier to stay on top of your finances • The answers you need, all in one place • Erica looks out for you + your finances

 

• Promotional Video •

“Erica Can”

What can Erica do? | Manage your financial life with ease. Just talk, type or tap, and see what Erica can do. What would you like the power to do?

• Messaging of Features •

• Promotional / Landing Webpage •

 
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CAMPAIGN: Can’t Stop

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